My Oracle Support Banner

Supplier Portal Throws Error Message: 'The email format is not correct.' (Doc ID 1667189.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Agile Product Supplier Collaboration for Process - Version and later
Information in this document applies to any platform.


What could cause the issue that a user cannot enter his email address as expected into the supplier portal?
He gets the following error message:
Error: The email format is not correct.

However, the email address looks correct:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.