'[1078] No Users Found' Error on 'User - User Group Map' Screen After OFSA 4.5 Migration (Doc ID 1667387.1)

Last updated on MAY 01, 2014

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.3 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

After migrating user data from Oracle Financial Services Applications (OFSA) 4.5 into Oracle Financial Services Analytical Applications (OFSAA) 6.0, you cannot open the Security Management > User Administrator > User - User Group Map screen.  The following error appears:

[1078] No Users Found

The migrated user data exists in the <config>.CSSMS_USR_PROFILE table.

When you check the SMSService.log in $FIC_APP_HOME/common/FICServer/logs, the following error exists:

[UMMLOG] Dec 16,13 09:00:39 : [SMSSERVICES]Error in executing Bind variables Select Query: Error while Executing Bind variables query :Error Executing Query. Error: ORA-01858: a non-numeric character was found where a numeric was expected

The error prevents you from mapping the users to User Groups.

Steps to Reproduce:

  1. Go to Administration > Security Management
  2. Go to User Administrator > User UserGroup Map

The error appears.

Cause

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