'Unexpected Error' While Opening Store from Back Office

(Doc ID 1667399.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Back Office - Version 13.3.5 to 13.3.7 [Release 13.3]
Information in this document applies to any platform.

Symptoms

An 'Unexpected Error' is occurring while opening a store from Oracle Retail Back Office (ORBO).


Pre-requisite: Store should be closed.

Steps to Reproduce:

  1. Log in to Back Office application.
  2. Click on 'Store Ops' tab.
  3. Click on 'Start of Day'.
  4. Verify business day and press Next.
  5. Enter Operating Fund Amount, which is equal to the value of parameter 'OperatingFundExpectedAmount' for Back Office.
  6. Press 'Next' button multiple times on that page quickly.

 

Cause

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