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Unable To Login To Agile PLM With Local Or Ldap-based Credentials (Doc ID 1667521.1)

Last updated on AUGUST 09, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.2 to 9.3.2.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

On : 9.3.1.2 version, Administration/Configuration

When attempting to Login with database user or ldap user, the following error occurs.

ERROR
-----------------------
Authentication Failed. Please make sure the username and password are correct! Job was cancelled due to this error!
com.agile.util.exception.CMAppException: Authentication Failed. Please make sure the username and password are correct! Job was cancelled due to this error!

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login Agile WebClient with any user account


Cause

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In this Document
Symptoms
Cause
Solution
References


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