How To Remove SMAuto Messages From TPW Logs and Confirm Native SMAuto Logging in v2.0 & v2.1

(Doc ID 1667700.1)

Last updated on DECEMBER 03, 2015

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0 to 2.1.0 [Release 2.0 to 2.1]
Oracle Real-Time Scheduler - Version 2.1.0 to 2.1.0 [Release 2.1]
Information in this document applies to any platform.

Goal

By default, the native SMAuto (Scheduler) logs are included within the threadpoolworker (TPW) logs.  This slightly increases the memory load on these processes and in certain cases has been linked to TPW crashes with memory dumps noted by 'java/lang/OutOfMemoryError'.

Further, the echoed SMAuto logs are not always complete enough for a problem investigation.  For example, if SMAuto crashes, the final lines of SMAuto processing will not be captured in the TPW log file.  Therefore, it is recommended to confirm that native SMAuto logs are created and to remove the SMAuto entries from the TPW log.  This can be accomplished with the steps below.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms