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RTV Maintenance Window Throws ORA-06502 and ORA-01403 Errors (Doc ID 1668908.1)

Last updated on APRIL 26, 2020

Applies to:

Oracle Retail Merchandising System - Version 13.2.6 to 13.2.8 [Release 13.2]
Oracle Retail Merchandising System - Version 14.0 to 14.0.2 [Release 14.0]
Information in this document applies to any platform.


If a long string for Virtual Private Network (VPN) is entered in the VPN field of an Item Supplier, Return To Vendor (RTV) creation for that item will fail with below errors:

Steps to Recreate

  1. Create an item.
  2. Add a supplier.
  3. Add a long VPN string such as 'SIT BEAUTYFUL CREATE FRO: SIT TES'.
  4. Create a new RTV.
  5. Add a supplier.
  6. Add a store for which stock on hand for the item is greater than 0.
  7. Add the item.
  8. Add “quantity returned”
  9. Click on Apply.
  10. Above error occurs.




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