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Zero Unit Cost Item Results in Debit Memo With Zero Quantity (Doc ID 1669494.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Oracle Retail Invoice Matching - Version 13.1.5.1 to 13.1.9 [Release 13.1]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) 13.1.x, for a zero unit cost item, the resulting debit memo has zero quantity.

Steps to Reproduce:

  1. Create item with unit cost zero.
  2. Create an order with quantity 2207 -- > total cost is zero.
  3. Create an invoice with quantity 2210 and unit cost .01; Total cost is 22.10. 
  4. Run Automatch.
  5. Resolve the cost with debit memo cost.
  6. Resolve the quantity with debit memo quantity.
  7. Run rollupbatch.  Debit memo quantity in 'Approved' status is produced with quantity zero.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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