Web Crashes When Searching Record In Large Tables In Data Menu. (Doc ID 1669846.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Utilities Energy Information Platform - Version 1.6.1.14 and later
Information in this document applies to any platform.

Symptoms

The loss of functionality: The web server crashes
The sequence of events: perform a lookup to a record in the a large table
Where it happened: The issue occurs on Data Navigator
The significance of loss / customer impact: EIP crashes
Include specific error messages (error number with syntax): NA
What IS working: all the the other Data Navigator features work as expected
What is the expected or acceptable result?: It is expected that the tables can be browsed without any issue
What about the system has recently changed? NA

Cause

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