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Unable To Sort Zones On Control Central In CCB V2.4.0.1 (Doc ID 1670186.1)

Last updated on AUGUST 14, 2014

Applies to:

Oracle Utilities Customer Care and Billing - Version to [Release 2.4]
Information in this document applies to any platform.


On : version, CNT - Control Central

When attempting to sort on Control Central's zone column headings,
the following error occurs.

Message: Object required
Line: 621
Char: 5
Code: 0

The issue can be reproduced at will with the following steps:
1. Go to Control Central.
2. Open one account - Go to Account Information page
3. Go to Account Financial History sub-zone, click any column, such as Arrears Date, Financial Transaction Type, Current Amount

The issue has the following business impact:
Due to this issue, users cannot sort on Control Central's zone column headings.


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