"Severe System Error" Occurs When Opening or Scheduling a Stock Count for Unit Product Group for All Stores
Last updated on AUGUST 17, 2016
Applies to:Oracle Retail Store Inventory Management - Version 13.1.6 to 13.1.9 [Release 13.1]
Information in this document applies to any platform.
In Store Inventory Management (SIM) 13.1.x, a 'severe system error' is occurring when trying to open a unit product group for all stores with item(s) associated to it.
Steps to Reproduce:
- Create a unit product group for all stores.
- Add an item to this group and save it.
- Open this group; error appears: "A severe system error has occurred. Please contact system administrator."
- Try to schedule a stock count using this product group. The same error will be displayed.
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