Not Able To See Data In Collaborative Planning Horizontal View - 'No data was found for your search criteria' (Doc ID 1670472.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Collaborative Planning - Version 12.1.3.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.9 version, User interfaces

ACTUAL BEHAVIOR
---------------
Not able to see data in Collaborative Planning Horizontal View

Order forecast and Planned Orders are published successfully from ASCP to Collaborative Planning. The data is populated in MSC_SUP_DEM_ENTRIES table but cannot view it in the Horizontal View in Collaborative Planning.


EXPECTED BEHAVIOR
-----------------------
Expectation is that you should be able to query this information in the horizontal view if it's in the table MSC_SUP_DEM_ENTRIES.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigation: Supply Chain Collaboration Planner > Collaborative Planning > Home
2. Select Horizontal View from the right hand menu under Planning
3. Enter item 042016200 and press Go
4. See message 'No data was found for your search criteria'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access the Horizontal View

Cause

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