Unable to Release Change as Incorrect User Gets Added As Approver and Unable To Remove Approver From Approver List

(Doc ID 1671059.1)

Last updated on MAY 08, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Incorrect approver (the approver who is not set to workflow) gets added as Approver when status is promoted to review status.
Unable to remove the approver and cannot progress ECO.

EXPECTED BEHAVIOR
Incorrect approver (the approver who is not set to workflow) should not be assigned.

STEP

1. Create ECO from 3 different user : EC000001, EC000002, EC000003
2. Each 3 user move to CCB status for each ECO. All 3 ECO is assigned to different approver.
3. Login with 3 individual approver on EC000001, EC000002, EC000003 and reject ECO at the same time. All ECO will be set to Submitted status.
4. For each ECO creator on step 1, login to web client again and move the status to CCB again.

 

Changes

 

Cause

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