Atomic Schema Getting Locked Repeatedly (Doc ID 1671652.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.2 to 7.3.4.0.0 [Release 7]
Information in this document applies to any platform.

Symptoms

Atomic Schema getting locked repeatedly

The Atomic Schema is getting locked repeatedly when the Ofsaai application is being launched. The log file only says that login/password are incorrect and I believe it is trying that for 3 times and hence is being locked.

ERROR
-----------------------
SystemErr.log of websphere had the below exceptions while accessing the Atomic Data Sources
java.sql.SQLException: ORA-01017: invalid username/password; logon denied
DSRA0010E: SQL State = 72000, Error Code = 1,017


java.sql.SQLException: ORA-28000: the account is locked
DSRA0010E: SQL State = 99999, Error Code = 28,000




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Try accessing the OFSAAI Setup.
2. Navigate to Forms Framework
3. See the screen hangs and the atomic schema gets locked.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Access OFSAAI application and work on normally.

Cause

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