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Can OSM Web Client Raise Exception option be removed from the Context Menu (Doc ID 1671893.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Goal

In the OSM worklist, on the left most side, if we right click, it shows us some options such as Accept/Edit Task, Change Task Status, View Remarks, Raise Exception, Cancel Order, Suspend order etc.

Is there any way where in we can remove 'Raise Exception' option.

Users are clicking 'Raise Exception' when they do right click in the worklist on the task they want to edit which is causing issues.
 

Solution

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In this Document
Goal
Solution


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