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Unable to Print Convergence Address Book Group List (Doc ID 1673044.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Communications Convergence - Version 3.0 and later
Information in this document applies to any platform.

Symptoms

In Convergence 3, the Address Book's "Print all in List" function does not appear to work.

 

Specifically, the Print button becomes disabled if you click to the Corporate Address Book (CAB) and return to the Personal Address Book (PAB). You are able to print contacts in PAB before clicking to CAB, but not when you return from CAB to PAB.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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