My Oracle Support Banner

Unable To Add Notes To Promotion In Demantra R12.2.3 (Doc ID 1673448.1)

Last updated on OCTOBER 23, 2018

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.3 and later
Information in this document applies to any platform.


On : 12.2.3 version, Doc

Unable to add notes to promotion
Unable to add notes using right click on level promotion & select add note or right click on any series and add note or use notes option in advanced option of worksheet layout
Any time you try to add a note, below is the error on Java Console

Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at com.demantra.partner.client.ui.frame.NoteDetails.fillAvailableUsersList(
at com.demantra.partner.client.ui.frame.NoteDetails.initDataForMemberNote(
at com.demantra.partner.client.ui.frame.NoteDetails.(

The issue can be reproduced at will with the following steps:
1. Demantra Collaborator Workbench
2. Open Worksheet
3. Right Click on level promotion
4. Select Add Note


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.