Billable Charge Template Code Field Is Disabled Upon Creating Billable Charge for SA
Last updated on OCTOBER 18, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.
When Adding a Billable Charge template to the newly created Billable Charge SA, it is not possible to select it as the field is disabled. Move off the page and back to the page and it is now enable.While adding a Billable Charge, it should default to correct Billable Charge Code.
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