PX Connection Fails Intermittently Due To JDBC Connection Error (Doc ID 1673920.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.2.0 version, Process Extension

PX connection is failing intermittently with following errors:

AGILE ERROR
-----------------------
java.sql.SQLRecoverableException: ORA-00028: your session has been killed
ORA-00028: your session has been killed

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:445)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:396)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:879)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:450)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:192)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:531)
at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:207)
at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:884)
at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1167)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1289)
at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3593)
at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3637)
at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeQuery(OraclePreparedStatementWrapper.java:1495)
at weblogic.jdbc.wrapper.PreparedStatement.executeQuery(PreparedStatement.java:130)
at com.agile.cs.query.QueryCacheResult.execute(QueryCacheResult.java:790)

 

javax.transaction.SystemException: Heuristic hazard: (AgileContentPool_agileDomain, HeuristicHazard, (javax.transaction.xa.XAException: Two rollbacks failed. The first one threw Closed Connection. The second one threw Closed Connection))
at weblogic.transaction.internal.ServerTransactionImpl.internalRollback(ServerTransactionImpl.java:455)
at weblogic.transaction.internal.ServerTransactionImpl.rollback(ServerTransactionImpl.java:420)
at weblogic.ejb.container.internal.BaseRemoteObject.postInvoke1(BaseRemoteObject.java:324)
at weblogic.ejb.container.internal.StatelessRemoteObject.postInvoke1(StatelessRemoteObject.java:20)
at weblogic.ejb.container.internal.BaseRemoteObject.__WL_postInvokeTxRetry(BaseRemoteObject.java:217)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:45)
at com.agile.cs.query.QuerySessionBean_agpljj_EOImpl.executeQuery(Unknown Source)
at com.agile.ipa.pc.CMQuery.loadTable(CMQuery.java:470)
at com.agile.ipa.pc.CMQuery.loadTable(CMQuery.java:436)

DB ERROR
-----------------------
ORA-00600: internal error code, arguments: [15709], [29], [3], [], [], [], [], [], [], [], [], []
ORA-12801: error signaled in parallel query server P003, instance SGLXPLMPDB1:PLMDB1 (1)
ORA-20000: Oracle Text error:
ORA-06512: at "CTXSYS.DRUE", line 160
ORA-06512: at "CTXSYS.DRVPARX", line 44
ORA-00028: your session has been killed
Errors in file /orasys/app/oracle/diag/rdbms/plmdb/PLMDB2/trace/PLMDB2_ora_17303.trc  (incident=279109):
ORA-00600: internal error code, arguments: [15709], [29], [3], [], [], [], [], [], [], [], [], []
ORA-00600: internal error code, arguments: [15709], [29], [3], [], [], [], [], [], [], [], [], []
ORA-12801: error signaled in parallel query server P003, instance SGLXPLMPDB1:PLMDB1 (1)
ORA-20000: Oracle Text error:
ORA-06512: at "CTXSYS.DRUE", line 160
ORA-06512: at "CTXSYS.DRVPARX", line 44
ORA-00028: your session has been killed
Incident details in: /orasys/app/oracle/diag/rdbms/plmdb/PLMDB2/incident/incdir_279109/PLMDB2_ora_17303_i279109.trc



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run PX
2. Check the PX log


Cause

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