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Getting Error "java.io.IOException: Server HTTP response code:403 for URL: https://<machine_name>/Filemgr/VueServlet" When Using AutoVue Through a Web Proxy (Doc ID 1674141.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.2 and later
Information in this document applies to any platform.

Symptoms

When using AutoVue for Agile PLM 20.2.2 integrated to Agile 9.3.3 and configuring Agile and File Manager using a web proxy to route end user connection to the Agile PLM application server through a web proxy that is typically located in the demilitarized zone (DMZ) to avoid exposing the application server host to the end users (<Document:1265792.1>) when trying to view an attachment using AutoVue from a user outside the firewall the following error occurs:

Initialization failed. Exception when trying to execute channel request nested exception is:
java.io.IOException: Server HTTP response code:403 for URL: https://<machine_name>/Filemgr/VueServlet

Steps to reproduce:

  1. Install and configure AutoVue and Agile.
  2. Follow <Document:1265792.1>.
  3. Try to use AutoVue from a user outside the firewall.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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