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Log Record is Not created in AGProc.log when PSR Print Job ends Error status (Doc ID 1674311.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety Japan - Version 7.0.3 to 7.0.3 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

Normally AGProc.config is having logLevel="Error" in it.

If it is changed to logLevel="Verbose", AGProc.log will have more detail log records, it is helpful when analyzing an error of report's Print Job.

However, even if the part is changed to logLevel="Verbose" in AGProc.config and restarted the ag service, no record is recorded
in the AGProc.log files even when PSR Print Job ends as Status='Error'.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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