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OSM Cluster: Com.mslv.oms.model.lists.FlexHeaderOrderListRowRetriever Error Received (Doc ID 1674407.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 to 7.2.2 [Release 7.2]
Information in this document applies to any platform.

Symptoms

Orders are not getting filtered using Order ID in the Order Mangement Worklist.

We are Seeing the following error in the logs:


Request [ORDER_ID_FILTER : WorklistFilter: header=Order ID; operator=equals; lower=2007528; upper=null, ORDER_ID : -1, LOCALE : en_US, USER_ID : oms-automation, REFERENCE_FILTER : WorklistFilter: header=Ref. #; operator=equals; lower=; upper=null, REQUEST_NAME : com.mslv.oms.handler.worklist.WorklistHandlerEJB, CLIENT_TYPE : 1, DO_NOT_REFORWARD_REQUEST : true, preferences : com.mslv.oms.model.userinfo.Preferences@3a7a30a1]
oracle.communications.ordermanagement.util.coherence.b
com.mslv.oms.OMSException: Unknown response type from cluster member: [Lcom.tangosol.net.Member;@340ca944
Request [ORDER_ID_FILTER : WorklistFilter: header=Order ID; operator=equals; lower=2007528; upper=null, ORDER_ID : -1, LOCALE : en_US, USER_ID : oms-automation, REFERENCE_FILTER : WorklistFilter: header=Ref. #; operator=equals; lower=; upper=null, REQUEST_NAME : com.mslv.oms.handler.worklist.WorklistHandlerEJB, CLIENT_TYPE : 1, DO_NOT_REFORWARD_REQUEST : true, preferences : com.mslv.oms.model.userinfo.Preferences@3a7a30a1]
oracle.communications.ordermanagement.util.coherence.b
....
<ExecuteThread: '24' for queue: 'oms.web'>
(Wrapped) java.io.NotSerializableException: com.mslv.oms.model.lists.FlexHeaderOrderListRowRetriever
at com.tangosol.util.Base.ensureRuntimeException(Base.java:288)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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