Only the Information Related to Last Store Credit Is Displayed on Receipt When Multiple Store Credits Are Issued

(Doc ID 1674528.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.2 to 13.4.6 [Release 13.2 to 13.4]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), when issuing multiple store credits in a return transaction, the receipt shows the details corresponding to last store credit only.

Steps to Reproduce:

  1. Perform a return transaction.
  2. On the Refund Options screen, issue multiple store credits.
  3. Complete the transaction.
  4. On the return receipt, the details of only the last  store credit are displayed.

Cause

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