Error 'An IO error occurred sending the request. Details: java.net.SocketException: Connection reset' During GET Requests from a Large Volume of Load Testing Simulation (Doc ID 1674708.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.2.2.0 and later
Information in this document applies to any platform.

Symptoms

During load testing of P6, the load testing tool (for example neoLoad) is reporting the following error message when issuing a GET request on .png or .css files after simulating high volume of load on the server:

Message: Network Error: An IO error occurred sending the request.
Details: java.net.SocketException: Connection reset

Changes

The environment in question is configured as such:

Web Tier (Oracle HTTP Server (OHS)) --> Proxying Requests --> Application Server
Web Tier (OHS) was configured with a web gate to be protected by a single sign on Access Server.
Load Testing Tool was connecting to the environment as such: Load Testing --> Web Tier (OHS) --> Application Server
P6 was not directly set to use WebSSO, but the Web Tier was configured with a web gate causing the web gate rules to still apply for any resources monitored by the Access Server.

Cause

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Error 'An IO error occurred sending the request. Details: java.net.SocketException: Connection reset' During GET Requests from a Large Volume of Load Testing Simulation (Doc ID 1674708.1)

Applies to:

Symptoms

Changes

Cause

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