OCA Web Client Hangs on Login
(Doc ID 1674711.1)
Last updated on NOVEMBER 10, 2022
Applies to:
Oracle Communications ASAP - Version 7.2.0 to 7.2.0 [Release 7.2]Information in this document applies to any platform.
Symptoms
OCA client is hanging on login.
- the OCA window hangs after entering the credentials
- no errors are reported in nohup.out
- after about 20 seconds, the user received the “Remove Session from SessionTable” message in the nohup.out file
In Java Console window, the following messages are logged:
OCAMainApplet.init(): PORT=<PORT>
OCAClientAsset.getInitialContext(): URL = t3://<ipaddress>/<ENV_ID>
OCAClientAsset.obtainSessionDocument(): sessionUrl = http://<ipaddress>:<PORT>/<ENV_ID>/OCA/SessionManager
Exception in thread "thread applet-architel.OCA.OCAClient.applet.OCAMainApplet-1" java.lang.AssertionError: java.lang.ClassNotFoundException: com.mslv.asap.oss.activation.OCAJVTActivation_2twmkj_HomeImpl_1035_WLStub
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |