Firefox Browser Issue on Invoice Matching Screen: Hyperlinks Non-Functional (Doc ID 1676009.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 13.0.6 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Invoice Matching (ReIM) 13.0.x used with the Mozilla Firefox browser, some hyperlinks prove to be non-functional.  These same hyperlinks work when using ReIM with Internet Explorer.

1. ReIM => Invoice Matching => Summary Match => Enter Supplier Number.  On Summary Match list, click on ORDER NO.
2. In Summary Match-Auto Match section, click on INVOICE hyperlink to get to invoice header.
3. Note that the hyperlink does not work.   User cannot get to the invoice header screen. (The hyperlink does work in Internet Explorer)

Cause

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