My Oracle Support Banner

RDA HCVE - Rule A00020 Failed : Verify Database Connection (Doc ID 1676289.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Communications Network Charging and Control - Version 2.2.0 and later
Information in this document applies to any platform.
This document will provide some guidance on troubleshouting HCVE rule A00020 failure

Purpose

On environment running OCNCC, while running RDA HCVE checks, the following rule is failing.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Check if the Database is OPEN
 Check if the HCVE module is executed with a wrong OS user
 Check if the Database connection is not activated for OS user
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.