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Application crashes with an Error Number 6 when viewing Virtual Circuit on ISR order (Doc ID 1676685.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

The application crashes with an Error Number 6 when attempting to view a Virtual Circuit in an "ISR" order. Below is the error displayed in the "GUI".



Error Text

 

STEPS

The issue can be reproduced at will with the following steps:

1. Create an "ISR" order with a Request Type = 'X Broadband Services' and Activity = 'R-Record Activity'

2. Retrieve an In Service Virtual Circuit

3. Assign a Provisioning Plan

4. Retrieve and open the "ISR" order

5. Navigate to the 'Virtual Circuits' tab

6. Open the Virtual Circuit and the application crashes with Error Number 6

 

Cause

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