When Transactions are Processed from 2 or more POS Registers Simultaneously , one of the Transactions is Intermittently Missed and not sent to SIM STAGED_MESSAGE Table (Doc ID 1677168.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.5 and later
Information in this document applies to any platform.

Symptoms

When transactions are processed from 2 or more POS registers simultaneously, one of the transactions is intermittently missed and not sent to SIM STAGED_MESSAGE table.

Steps to reproduce:

1. Set up integrated Oracle Retail Point of Service (ORPOS) / Oracle Retail Store Inventory Management (ORSIM) environment.
2. Set up store with multiple registers.
3. Perform Sale/ Return transactions from all the registers (simultaneously) with serialized /non serialized items. 

Cause

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