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Missing Product Customizations In Customer Center (Doc ID 1677190.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management(BRM), 7.5.0.0.0 version, Customer Center,

ACTUAL BEHAVIOR
--------------------------
Missing Product Customizations in Customer Center.

From Customer Center/Customer Products/Product Customizations dialog, the Relative unit (e.g. Days) for Purchase/Cycle/Usage disappears when clicking in 'Date' radio button and coming back to 'Relative' radio button.

See file attached "MissingProductCustomizations.docx" with screen captures and explanations of the issue.

EXPECTED BEHAVIOR
----------------------------
Show the previous unit.

Steps To Reproduce

1. Create an account with IP product and change the product end date from Never to Relative 90 days during account creation.
2. Go to Plans tab and click on the product to open Product Detail dialog.
3. Change the End to Date.
4. Change the End to Relative.

Cause

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In this Document
Symptoms
Cause
Solution
References


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