GetRequest Job Failing with Oracle Error ORA-12514 (Doc ID 1678540.1)

Last updated on AUGUST 01, 2014

Applies to:

Oracle Health Sciences Central Coding - Version 2.1.0.1 to 3.0.2 [Release 2.1.0 to 3.0.0]
Information in this document applies to any platform.

Symptoms

 GetRequest/Get job failing with the following error:

 To prevent out-of-sync verbatim and query data, the ExchangeQueryUpdates job will not be run. Please resolve the following error first:

Source:Central Coding. Job failed with the following error: An exception has been thrown calling the web method: GetCodingData at url: http://<Inform Adapter Server>/informadapter/coding/coding.asmx

Exception Message: A General Error Occured ---> A General Error Occured ---> ORA-12514: TNS:listener does not currently know of service requested in connect descriptor

Cause

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