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Baseline Indexing Fails During Repository Export Phase (Doc ID 1679893.1)

Last updated on JUNE 25, 2018

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 3.0.2 to 3.1.2 [Release 3.x]
Oracle Commerce Platform - Version 10.1.1 to 10.2.0.5 [Release 10]
Information in this document applies to any platform.

Symptoms

Baseline indexing is from ATG.  It is scheduled to run every 2 hours.

Intermittently it fails during Repository Export phase for ProductCatalogOutputConfig but it still runs baseline_update on Endeca side successfully, thus as a result, the site lacks of content.

Typically, by restarting both ATG indexing server instance and CAS service and running /<app>/control/initialize_rs_feeds.sh to recreate record stores can overcome, but the issue starts to occur again.

/atg/endeca/index/commerce/ProductCatalogSimpleIndexingAdmin Dynamo Admin page shows the following status.

  

Cause

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