Scheduled Change Cycle Time Report Fails for Certain Changes for Certain Period (Doc ID 1680166.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to run scheduled Change Cycle Time Report for certain changes for certian period, it fails with following error:

ERROR
-----------------------
com.agile.util.exception.CMAppException: Cannot perform the operation. Invalid or empty file passed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Web Client
2. Goto Reports > Standard Reports > Process Reports > Change Cycle Time Report
3. Goto Schedule tab. Create Schedule. Set criteria to query specific changes
4. Wait till scheduled report run



Cause

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