"Unexpected Exception Occurred" When Clicking the Reports Tab in Oracle Retail Back Office; Log States "Failed to Render Report" (Doc ID 1680527.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Back Office - Version 13.0 and later
Information in this document applies to any platform.

Goal

When we click the Reports tab in Oracle Retail Back Office (ORBO), we receive an 'unexpected error occurred message on screen, and the following error appears in the log.  How can we resolve this?

 

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms