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"Unexpected Exception Occurred" When Clicking the Reports Tab in Oracle Retail Back Office; Log States "Failed to Render Report" (Doc ID 1680527.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Retail Back Office - Version 13.0 and later
Information in this document applies to any platform.

Goal

When we click the Reports tab in Oracle Retail Back Office (ORBO), we receive an 'unexpected error occurred message on screen, and the following error appears in the log.  How can we resolve this?

2013-12-19 01:51:52,675 ERROR [com._360commerce.commerceservices.report.ejb.ReportServiceBean] Report Error
com._360commerce.commerceservices.report.xmlp.ReportException: Failed to render report
at com._360commerce.commerceservices.report.xmlp.renderer.XSLLayoutRenderer.renderReport(XSLLayoutRenderer.java:67)

at java.lang.Thread.run(Thread.java:595)
Caused by: oracle.apps.xdo.XDOIOException: C:\DOCUME~1\rmis\LOCALS~1\Temp\1\xdo1387439512675.fo (The system cannot find the path specified)
at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:973)
at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:209)
at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1561)
at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:951)
at com._360commerce.commerceservices.report.xmlp.renderer.XSLLayoutRenderer.renderReport(XSLLayoutRenderer.java:63)
... 49 more
Caused by: java.io.FileNotFoundException: C:\DOCUME~1\rmis\LOCALS~1\Temp\1\xdo1387439512675.fo (The system cannot find the path specified)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:179)
at java.io.FileOutputStream.<init>(FileOutputStream.java:131)
at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:967)
... 53 more

 

 

Solution

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In this Document
Goal
Solution


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