'Database creation failed' Error During Installation of 6.1.1 Using New Infodom Creation in Install

(Doc ID 1681660.1)

Last updated on JUNE 11, 2014

Applies to:

Oracle Financial Services Asset Liability Management - Version 6.1.1 and later
Oracle Financial Services Funds Transfer Pricing - Version 6.1.1 and later
Oracle Financial Services Profitability Management - Version 6.1.1 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

When attempting to install Oracle Financial Services Profitability Management (PFT), the installation fails at the creation of a new Infodom with the following error:

ERROR
===================================
Error from Installation Log
===================================

[Tue 03/6/2014 07:06:34] [OFSPFT] [ INFO] - ----------------Infodom Creation-----------------
[Tue 03/6/2014 07:06:34] [OFSPFT] [DEBUG] - in DB Manager : oracle.jdbc.driver.OracleDriver : config : CONFIG : jdbc:oracle:thin:@entsol102.tcs.com:1535:OFSA
[Tue 03/6/2014 07:06:34] [OFSPFT] [ INFO] - Retrieving existing database details
[Tue 03/6/2014 07:06:34] [OFSPFT] [ INFO] - [Instaler-Infodom Creator]--Response:[SC:10][ST:5][SST:4][Oper:4][Version:0][EF:false][D:null][S:null][U:null][PT:5][P:nullCRMSANDBOX~OFSA]
[Tue 03/6/2014 07:06:34] [OFSPFT] [ INFO] - Creating Database details for new Infodom
[Tue 03/6/2014 07:06:34] [OFSPFT] [ INFO] - [Instaler-Infodom Creator]--Response:[SC:10][ST:7][SST:0][Oper:1][Version:0][EF:true][D:entsol102.tcs.com][S:null][U:][PT:7][P:null[S][SMSME.ERR_INSRT_DB]]
[Tue 03/6/2014 07:06:34] [OFSPFT] [FATAL] - Database creation failed.
[Tue 03/6/2014 07:06:34] [OFSPFT] [ERROR] - Error in Inserting Database entry, rows affected are zero

Existing Infodom exists, however new Infodom is needed for PFT install.

This is the first time PFT installation has been attempted in this instance.  Therefore, solution in <Document 1564818.1> is not applicable.


SQL> select distinct APPNAME from setupinfo;

APPNAME
--------------------------------------------
CRM


The issue can be reproduced at will with the following steps:
1. Run PFT 6.1.1 GUI installer.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms