After a Failed POS Transaction Is Reprocessed, the HST_UIN_DETAIL Table Is Not Updated

(Doc ID 1681805.1)

Last updated on DECEMBER 07, 2015

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.3 to 13.2.7 [Release 13.2]
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM) 13.2.x, after a failed Point of Service (POS) transaction is reprocessed and the status of the Unique Identification Number (UIN) is changed, the HST_UIN_DETAIL table is not updated with the action taken.


Steps to Reproduce:

  1. Consider a serialized item in Store Inventory Management (SIM).
  2. Generate a failed POS transaction involving the above serialized item with any failure message, such as 'UIN status error for a positive sale', 'Requesting entity is Null', 'Wrong transaction type', 'Invalid store ID', 'Item is non sellable item', etc.
  3. Note that a record for the above failed POS transaction will be placed in POS_TRANSACTION table.
  4. Make the necessary correction in SIM such that the failure reason in the above step is resolved.
  5. Now try running the ProcessErrorPosTransactions.sh batch job so that the failed record is processed again.
  6. Note that the record is processed successfully, but the HST_UIN_DETAIL table is not populated with the corresponding action.

Cause

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