PIN_FLD_SHIP_TO for Telephony Event Does Not Contain the Complete Call Termination Number (Doc ID 1682018.1)

Last updated on AUGUST 28, 2023

Applies to:

Goal

On Oracle Communications Billing and Revenue Management(BRM), 7.5.0.6.0 version, Taxation, the 'PIN_FLD_SHIP_TO' for telephony event does not contain the complete call termination number.

Scenario:

*  For a telephony event, one need to apply different tax based for international or local call.
*  For example: apply X % tax on international calls and Y % tax on local calls.
*  Since event remains same and only one taxcode can be configured for a usage product, one need an identifier based on which we can customize .

Steps:

1. Call stop_accounting for a telephony event with CALLED_TO having complete number including country code .
2. Perform billing and check op_rate_tax_calc input.

Observation:

*  Input to op_rate_tax_calc contains only a part of the called_to.
*  See below example, that PIN_FLD_SHIP_TO contains only a part of the CALLED_TO number and not the complete number :

*  The called_to number was  "9666754321".

Questions:

*  How does PIN_FLD_SHIP_TO, LOCATION_MODE and PIN_FLD_TAX_LOCALES get populated for telephony events?
*  How to identify whether the event was an international call and apply tax accordingly. Here one could see only a part of the call termination number is getting populated. How to identify this?

Solution

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