Tax Amount Column in Database Has Non-Zero Value After Exempting a Threshold Tax Transaction (Doc ID 1682313.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) 13.4.x, the tax amount column in the database has non-zero value after exempting a threshold tax transaction.

Prerequisites:

  1. A threshold tax in POS with percentage rates.
  2. An item for which the above threshold tax gets applied.
  3. We do not require a customer link.  Make sure RequireCustomerLink parameter is turned off (i.e., "N").
  4. We require certificate info.  Make sure RequireCertificateInfo parameter is turned on (i.e., "Y").


Steps to Reproduce:

  1. Log in to POS.
  2. Ring an item with properties as in the prerequisites.
  3. Go to Transaction- > Tax -> Exempt.
  4. Apply tax exemption on the transaction by entering the certificate number.  Flow goes back to sale screen and the transaction is tax exempted.
  5. Complete the transaction by tendering it with cash.
  6. Check tax amount column (MO_TX_RTN_SLS) in tax exempt table (TR_LTM_SLS_RTN_TX) against the threshold tax authority row.
  7. Note that the tax amount column contains a non-zero amount.

 

Cause

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