Need to Understand the Payment Center Search Results
(Doc ID 1682322.1)
Last updated on FEBRUARY 03, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]Information in this document applies to any platform.
Symptoms
Payment Center Search results are not showing the appropriate icons.
Scenario
The business users are looking at the documentation and their understanding based on the documentation is that if a payment is removed from BRM (without allocating to any account), then on subsequent inquiries it will show with the icon and message that it is no longer available. The expectation is to not just get a message that nothing was found. The documentation supports what they are expecting.
There result is as following :
Actual
Expected
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |