Need to Understand the Payment Center Search Results
(Doc ID 1682322.1)
Last updated on MAY 17, 2021
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 to 184.108.40.206.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.
Payment Center Search results are not showing the appropriate icons.
The business users are looking at the documentation and their understanding based on the documentation is that if a payment is removed from BRM (without allocating to any account), then on subsequent inquiries it will show with the icon and message that it is no longer available. The expectation is to not just get a message that nothing was found. The documentation supports what they are expecting.
There result is as following :
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In this Document