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Need to Understand the Payment Center Search Results (Doc ID 1682322.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

Payment Center Search results are not showing the appropriate icons.

Scenario

The business users are looking at the documentation and their understanding based on the documentation is that if a payment is removed from BRM (without allocating to any account), then on subsequent inquiries it will show with the icon and message that it is no longer available. The expectation is to not just get a message that nothing was found. The documentation supports what they are expecting.

There result is as following :

Actual

Screenshot1

Expected

Screenshot2

Cause

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In this Document
Symptoms
Cause
Solution
References


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