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Price Adjustment Intermittently Displays Item Twice In Sell Item Screen (Doc ID 1682398.1)

Last updated on JANUARY 30, 2020

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point Of Service (ORPOS) performing price adjustment sometimes retrieves and displays an item twice on the 'Sell Item' screen.

Steps to Reproduce:

1. Start a sale, add item and perform price override to higher price.
2. Complete sale with cash tender.
3. Perform Price Adjustment by scanning original receipt.
4. ORPOS retrieves item information and displays line item twice on 'Sell Item' screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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