In Group Chat, When Typing Japanese Text During Search, Japanese Buddy Is Not Shown

(Doc ID 1682709.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Convergence - Version 3.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to invite a buddy with a Japanese name to a Group Chat by typing the name of this buddy in Japanese,
the list of persons is not being populated.

Steps taken to see this behavior:

  1. Log into Convergence, as a user who also has instant messaging buddies with a Japanese name.
  2. Start a Group Chat by selecting one of your buddies from your buddy list.
  3. In the Search field of the Group Chat frame, start typing the intended contact that has a Japanese name.

The list with possible persons will not be populated.

Cause

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