How To Capture the Failure of Rollbacks?
(Doc ID 1682775.1)
Last updated on MARCH 11, 2019
Applies to:Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.
The 'cancelOrderByKeyRequest' is being used to rollback a completed order in ASAP. In the scenario when there is failure during order rollback, ASAP does not capture it. Rather, it marks the order as 252 (WO_CANCELLED) and sends a successful rollback response to Order Manager. When Order Manager sends next fulfillment request, it fails due to data issue as the previous rollback that was not able to completely rolledback on the old order.
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