Max Results Functionality in Inquiry Screen Not Working Properly (Doc ID 1683537.1)

Last updated on DECEMBER 23, 2015

Applies to:

Oracle Insurance Policy Administration J2EE - Version 9.6.0.0 to 9.6.1.12 [Release 9.6]
Information in this document applies to any platform.

Symptoms

When navigating through tabs in an Inquiry Screen, the Max Results are not retained and will revert back to 10.
Users must repeatedly change the max results dropdown to be able to view all records on one screen.

Additionally, if the max result is changed to 100 after a tab returns no rows, "error message" will be displayed, but the full error cannot be displayed and users cannot return to the application without logging out.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms