SCORM 2004 Content That Passes Cmi.score.raw Causes Attempt And Performance Status Issue (Doc ID 1683970.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle iLearning - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.0 version, Player

ACTUAL BEHAVIOR
---------------
When cmi.score.raw is set by SCORM 2004 content, the LMS is thinking the content is scorm 1.2 vs 2004.
If there is no mastery score on the object, the raw_status is used, which in the case of scorm 2004 is N (Not Attempted), since SCORM 2004 uses completion_status and success_status, not raw_status.

This is causing the attempt and performance status to reflect not attempted when the object is actually incomplete or completed (depending on where the user is in the content).


This causes confusion for customers when looking at a course that is completed but shows their status as not attempted.

EXPECTED BEHAVIOR
-----------------------
After the leaner completes the course their status should shows as completed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Launce and play course that is published as Scorm 2004 content

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms