Transfer Negative Balance In Customer Center Throws Error When Transfering The Full Negative Invoice

(Doc ID 1684263.1)

Last updated on JUNE 26, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : BRM version, Invoicing

Transfer Negative Balance in Customer Center throws error when transferring the full negative invoice .

Case Scenario:

When having negative invoice (-$55) and a positive invoice ($66) in the same account. and trying to transfer full negative invoice (-$55) using the "Transfer Negative Balance" feature introduced in PS17 in Customer Center, error ERR_BAD_ARG is received.

While perform partial transfer using the same feature in customer center (example transferred -$40), hence The transfer negative balance works fine.

What is the reason for not allowing full negative invoice transfer?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms