Transfer Negative Balance In Customer Center Throws Error When Transfering The Full Negative Invoice (Doc ID 1684263.1)

Last updated on JUNE 26, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Goal

On : BRM 7.4.0.17.0 version, Invoicing

Transfer Negative Balance in Customer Center throws error when transferring the full negative invoice .

Case Scenario:

When having negative invoice (-$55) and a positive invoice ($66) in the same account. and trying to transfer full negative invoice (-$55) using the "Transfer Negative Balance" feature introduced in PS17 in Customer Center, error ERR_BAD_ARG is received.

While perform partial transfer using the same feature in customer center (example transferred -$40), hence The transfer negative balance works fine.

What is the reason for not allowing full negative invoice transfer?

Solution

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