Transfer Negative Balance In Customer Center Throws Error When Transfering The Full Negative Invoice
(Doc ID 1684263.1)
Last updated on MARCH 29, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and laterInformation in this document applies to any platform.
Goal
On : BRM 7.4.0.17.0 version, Invoicing
Transfer Negative Balance in Customer Center throws error when transferring the full negative invoice .
Case Scenario:
When having negative invoice (-$55) and a positive invoice ($66) in the same account, and trying to transfer full negative invoice (-$55) using the "Transfer Negative Balance" feature introduced in PS17 in Customer Center, error ERR_BAD_ARG is received.
While perform partial transfer using the same feature in Customer Center (example transferred -$40), hence the transfer negative balance works fine.
What is the reason for not allowing full negative invoice transfer?
Solution
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In this Document
Goal |
Solution |
References |