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Transfer Negative Balance In Customer Center Throws Error When Transfering The Full Negative Invoice (Doc ID 1684263.1)

Last updated on MARCH 29, 2023

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : BRM version, Invoicing

Transfer Negative Balance in Customer Center throws error when transferring the full negative invoice .

Case Scenario:

When having negative invoice (-$55) and a positive invoice ($66) in the same account, and trying to transfer full negative invoice (-$55) using the "Transfer Negative Balance" feature introduced in PS17 in Customer Center, error ERR_BAD_ARG is received.

While perform partial transfer using the same feature in Customer Center (example transferred -$40), hence the transfer negative balance works fine.

What is the reason for not allowing full negative invoice transfer?


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