My Oracle Support Banner

Randomly OSM Cannot Execute Revision Orders In a Cluster Environment. (Doc ID 1684702.1)

Last updated on JUNE 04, 2018

Applies to:

Oracle Communications Order and Service Management - Version 7.2.2 and later
Information in this document applies to any platform.

Symptoms

Defected Scenario
1. Original Order is in WorkforceJob and JumperJob receiver task in waiting for response task.
2. Revision order is submitted and BaseOrder become Amending but there is no compensation process, and Revision order is queued.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.