Letters for One User Sent to the Wrong Printer

(Doc ID 1900457.1)

Last updated on APRIL 01, 2016

Applies to:

Oracle Insurance General Agent - Version 7.0.0.0 and later
Information in this document applies to any platform.
*** Checked for relevance on 1-April-2016***

Symptoms



When one case manager prints letters they are going to the wrong printer.

The case manager is expecting the letter to go to the default printer.


Cause

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