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pin_cycle_fees -cancel Fails to Cancel Expired Product (Doc ID 1900494.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) 7.4 and 7.5, calling "pin_cycle_fees -cancel" fails to cancel expired product(s).

Steps to reproduce:

1. Oct 01: Purchase product with cycle end date oct/15
2. Oct 07: Inactivate service
3. Oct 12: pin_bill_day
4. Oct 16: Execute pin_cycle_fees -cancel.  Product is not expired as status is inactive.
5. Oct 16: Activate service. Notice that start date is set to oct/16.
6. Oct 17: pin_cycle_fees -cancel throws error.

Error in cm.pinlog:

E Thu Oct 17 12:55:08 2013  cm:12005 fm_subscription_cycle_utils.c:11681 1::testnap:12003:-145319712:100:1382032508:1
fm_subs_find_rp_using_act_usage() error
E Thu Oct 17 12:55:08 2013  cm:12005 fm_subscription_cycle_utils.c:11282 1::testnap:12003:-145319712:100:1382032508:1
fm_subs_utils_get_rateplan() error

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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