pin_cycle_fees -cancel Fails To Cancel Expired Product

(Doc ID 1900494.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

pin_cycle_fees -cancel fails to cancel expired product.

Steps to reproduce:

1. Oct 01: purchase product with cycle end date oct/15
2. Oct 07: inactivate service
3. Oct 12: pin_bill_day
4. Oct 16: execute pin_cycle_fees -cancel. Product is not expired as status is inactive.
5. Oct 16: activate service. Notice that start date is set to oct/16.
6. Oct 17: pin_cycle_fees -cancel throws error.

Error in cm.pinlog:

Cause

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