Adjustment Failed with "The existing positive bill due is becoming negative" when Total Due + Taxes Is Greater than Total Due
Last updated on MAY 03, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Checked for relevance on 1-Jul-2016.
In a BRM bill adjustment scenario, the application failed with "The existing positive bill due is becoming negative" error message when "Total Due + Taxes" is greater than "Total Due".
When trying to deactivate taxes from the Input Flist, by setting the appropriate flag field to "No Taxes Calculation", BRM still calculates taxes.
1. Taxes are calculated for each event and it is 16% :
Item 1 Total 58 Charge 50 Tax 8
Item 2 Total 58 Charge 50 Tax 8
Bill A Total 116
2. A payment of 100 is applied on Bill A, therefore :
Due : 16 (Item 1 is closed – fully paid, and Item 2 is partially paid – due is 16)
The user wants to apply an adjustment of 5 to the bill, but there was the error: "The existing positive bill due is becoming negative"
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms