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Unable To Change Access Customer Name (Doc ID 1901334.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

The customer has reported that when trying change the access customer name for Name Abbreviation XXX to YYYYYYYYYY, Metasolv does not allow and give an error saying that the name is already in use when it is not.

Cause

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