Email Issue - METASOLV USER ACCESS MANAGEMENT (Doc ID 1901339.1)

Last updated on JULY 16, 2014

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.0 and later
Information in this document applies to any platform.

Symptoms

An email is being sent out to DAILY to a former employee. The email says his account has been disabled since April 23, 2012. That is over 2 years ago. At this point his access should be removed from the system. According to the email, he is not supposed to reply to the email that sends him this notice. 

From: tbsadmin [mailto:tbsadmin@xxxxxxxxxxxxxx.com]
Sent: Thursday, June 19, 2014 9:01 AM
To: Sxxxxxxxxxxxxxxxxxx
Subject: METASOLV USER ACCESS MANAGEMENT

Dear User,

This is to notify that you have not logged in to the application METASOLV for last 70 days.
Please login to the application to prevent the account being disabled otherwise it will be disabled on 23-APRIL-2012.

Cause

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